policies

 

shipping

Orders are shipped via USPS first class mail, and typically take 2-5 days to be delivered after being received by the post office. Please expect potential delays due to COVID and the current stress on the postal system.

Ready to ship items are sent out as soon as possible - usually within 3-5 business days. Made to order items have a lead time of 1-2 weeks currently. International customers are responsible for any applicable import fees. Please have orders shipped to a safe location, as we cannot be held responsible for items after they are marked as delivered.

 

returns

Be sure to read listing descriptions fully and view all photos. In the event that your purchase wasn’t quite right, we offer exchanges/shop credit only. Please email miragemetals@gmail.com to make arrangements within 14 days of delivery (as marked by shipping carrier). Credit will be honored for the cost of the item. Buyer is responsible for shipping both ways. Do not return items prior to approval. No credit can be offered for damaged items, or items lost / stolen in transit.