Info & Policies

  • Shipping

Orders are shipped via USPS first class mail, which typically takes 2-5 days after being received by the post office for delivery. Ready to ship items are sent out as soon as possible - usually within 3-5 business days. International customers are responsible for any applicable import fees.

 

  • Carbon offsets
Online shopping has its pros and cons. Creating, packaging, and shipping products impacts the planet - there is no denying that. Since we mail our products, we purchase “carbon credits” to counteract the impact of transportation. We use an app called Offset, which calculates the cost to neutralize our shipping emissions by protecting forests through certified projects and partners. Read more about the projects supported, and how offsets are calculated here.
 
 
  • Eco conscious packaging
Each order is carefully packaged to arrive on your doorstep with as little waste as possible. We use recycled and recyclable/biodegradable shipping supplies from EcoEnclose, which is a local Colorado business. We also reuse packaging from our own online purchases (and encourage you to do the same!). Each part of the shipping process has been considered - even down to the shipping labels. While normal shipping labels come on a silicone-coated liner (not recyclable), we use labels that come on a paper liner that can be easily recycled. Our business cards and print material are from Tower Press, a women-owned and operated business. Our business cards and jewelry care cards are printed on recycled kraft paper. 
 
 
  • Metals

I use recycled sterling silver, and my studio scraps are returned to be melted back into the supply stream. At this time, the brass and copper used in fuse93 pieces is not from a recycled source. Sterling silver chains are made in USA or Italy.

Starting in 2020, a portion of studio sweeps (dust, metal shavings, and trash containing metal - like sandpaper) will be collected and donated to Sweeps for CERF. This program, through Rio Grande, refines and distributes precious metal "sweeps" to provide emergency support to artists. 

 

  • Returns

Please read listing descriptions fully and be sure to view all photos. In the event that your purchase wasn’t quite right, I offer exchanges on unused items only. Please email to make arrangements within 14 days of delivery (as noted by USPS tracking). Credit will be honored for the cost of the item, less any shipping costs. Do not return items prior to approval. No credit can be offered for damaged items, or items lost / stolen in transit. Thank you for understanding.

  

Print materials (recycled kraft stock) by Tower Press

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