Info & Policies

Shipping:

Orders are shipped via USPS Priority Mail, which typically take 2-5 days after being received by the post office for delivery. Ready to ship items are sent out as soon as possible - usually within 3-5 business days. International customers are responsible for any applicable import fees.

 

Returns:

Please read listing descriptions fully and be sure to view all photos. In the event that your purchase wasn’t quite right, we offer exchanges on unused items only. Please email us for approval within 14 days of delivery (as noted by USPS tracking). Credit will be honored for the cost of the item. Buyer is responsible for shipping costs both ways, unless fuse93 was at fault. No refunds can be processed until the item is received in the same condition it was shipped in. Do not return items prior to approval. No credit can be offered for damaged items, or items lost / stolen in transit. Thank you for understanding.

 

Moves Toward Sustainability.

Metals:

The sterling silver used in fuse93 pieces comes from a reputable USA reclaimed source, and studio scraps are returned to be melted back into the supply stream. At this time, the brass and copper used in fuse93 pieces is not from a recycled source. Our sterling silver chains are all made in USA or Italy.

Starting in 2020, a portion of studio sweeps (dust, metal shavings, and trash containing metal - like sandpaper) will be collected and donated to Sweeps for CERF. This program, through Rio Grande, refines and distributes precious metal "sweeps" to provide emergency support to artists. 

 

Packaging:

Once the current supply of packaging is used up, orders will be shipped in locally made, plastic-free padded envelopes or boxes from EcoEnclose.

fuse93 often reuses packing supplies like tissue paper, from our own online purchases. We strive to package each order to bring joy to your door - safely and securely, with as little waste as possible.

We do our best to be transparent and proactive. We still have room for improvement. If you notice something we could switch up - please reach out.

  

Print materials (recycled kraft stock) by Tower Press